Customers who make my skin crawl
Posted: February 26, 2008 at 11:10 am by pann1. Mr. Clueless:
- expects I’ll remember his password
- thinks it’s okay to thinks it’s okay to not pay for his hosting/email service for nearly a year and then waste 20 minutes of my time while he struggles to remember his password
- will call me back if he can’t figure out how to use his Favorites menu to get back to the webmail interface
- wonders why I don’t want to call him back. Ever.
2. Ms. Passive Aggressive Biotch:
- thinks it’s okay to randomly decide to stop paying her quarterly bill in full and instead only send one month’s worth of the bill
- tells all her friends that she “can’t recommend” my business (hint: if they are anything like her, that’s fine with me)
- makes snide comments about how she had no IDEA that I was so BADLY in need of her payments… when I ask her to pay her bill.
- Sends stupid questions by mail but phrases them in a such a way that implies it’s OUR SERVICE that makes no sense.
- Uses way too many question marks ??????? in her email.
Ms. Cheap:
- decides to cancel her service, but only after using us for massive quantities of support for her transition, when her new web host has caused the problem in the first place. And in the second place. And in the third place. GRR!
I CAN HAS NEW CAREER?!
Posted in Career | 
3 Comments »
February 26th, 2008 at 12:29 pm
People never cease to amaze – and disappoint — me.
Hang in there!
February 26th, 2008 at 9:10 pm
UG YUCK. Icky people.
I once had to call about money a former landlord owed me, and he suggested I “get a job.” The issue is not whether I NEED the money, it is whether HE needs to PAY it, which he DOES.
February 27th, 2008 at 8:07 pm
Sorry you have to deal with people like this. I hope they are just a small portion of your clients.